Psychologist in Point Cook
Point Cook is about seven minutes by car from the clinic; telehealth is also available for adults and adolescents (12+). We see adults in person, and adults and adolescents (12+) by telehealth.
Clinic Details
Location
399 Queen Street, Altona Meadows VIC 3028
about 5.1 km, roughly 7 minutes by car from Point Cook
Opening Hours
Mon-Fri: 8am - 5:30pm
Sat & Sun: Closed
Contact
(03) 4252 8176
reception@cymp.com.au
Point Cook at a glance
Basic demographics for Point Cook (Wyndham) from the ABS Census 2021 QuickStats. They describe the suburb, not our clients.
66,781
Residents
33
Median age
63.4%
Families that are couples with children
31.9%
Homes being rented
56.1%
Residents born overseas
Source: Australian Bureau of Statistics, Census of Population and Housing 2021.
Mental health in Point Cook
4.8%
of people in Point Cook reported a long-term mental health condition (including depression or anxiety) in the 2021 Census. That is below the figure for Australia (8.8%) and for Victoria (8.8%).
Source: ABS Census 2021 QuickStats, Point Cook; comparison figures from Australia and Victoria QuickStats.
The wider picture
The ABS National Study of Mental Health and Wellbeing (2020-22) found that among people aged 16 to 85, 21.4% in Victoria (21.5% Australia-wide) had a mental disorder in the previous 12 months. Anxiety disorders affected 17.4% in Victoria (17.2% nationally) and affective disorders such as depression 7.6% (7.5% nationally). These are state and national figures; the study does not report them for individual suburbs. ABS source.
What these numbers do and don't mean
- Census figures describe the suburb, not our clients. They tell you nothing about who attends our practice.
- The Census figure is self-reported: it counts people who chose to list a mental health condition as a long-term health condition. It is not a diagnosis count, and it is not the same measure as the survey's 12-month disorder prevalence, so the two should not be compared directly.
- Small differences between suburbs are not meaningful. Age mix, willingness to report and access to health services all influence what people record.
If you need urgent support, call 000 or Lifeline on 13 11 14.
How we can help people in Point Cook
Point Cook is a large, young community: about 66,800 residents in the 2021 Census, a median age of 33, and 63.4% of families are couples with children. Just over half of residents (56.1%) were born overseas. It is a growing area, so 2021 counts may already be out of date.
The 2021 Census shows 4.8% of Point Cook residents reporting a long-term mental health condition, below the national 8.8%. Self-reported figures depend on many things, including age profile and whether someone has sought a diagnosis, so it would be wrong to read much into differences between suburbs. What matters is that support is available if you or someone in your family wants it.
Our Altona Meadows rooms are about 5.1 km away, roughly seven minutes by car, with free on-site parking. Adults can attend in person, and adults and adolescents aged 12 and over can use telehealth, which suits families with school pick-ups and busy weeks. Brett Mackie, a Registered Psychologist, has limited availability, and Natalie Bryson (provisional psychologist, supervised) sees adolescents on Fridays.
Results vary between people, and we cannot guarantee any particular outcome. Your psychologist will talk through the options with you before starting.
Getting to us from Point Cook
Our rooms at 399 Queen Street, Altona Meadows VIC 3028 are about 5.1 km, roughly 7 minutes by car from Point Cook (Google Maps, fastest route, usual traffic, checked 27 September 2026). Travel times vary with the time of day. There is free on-site parking, and in-person sessions for adults are available Monday to Friday, 8am to 5:30pm.
If you would rather not travel, telehealth is available Australia-wide for adults and adolescents aged 12 and over. Read more about telehealth or see our fees and Medicare rebates.
Psychology services for people in Point Cook
We offer a range of therapies. What is suggested depends on your needs, and results vary between people.
Individual Therapy
Support for anxiety, depression, trauma and life challenges (adults in person or by telehealth)
EMDR Therapy
Trauma-focused therapy using Eye Movement Desensitisation and Reprocessing
Adolescent Telehealth (12+)
Telehealth support for young people with anxiety, low mood and school pressures
Therapies We Offer
Approaches are chosen with you, based on what you are dealing with.
EMDR
A structured, evidence-based therapy that helps people process distressing memories so they may feel less intense over time.
Clinical Hypnosis
A therapeutic technique that uses focused attention and suggestion, usually alongside CBT. It may help some people with anxiety, pain and some habits; results vary.
VR Therapy
A therapy that uses immersive virtual reality to support you in working with fears, phobias, and anxiety in a controlled, gradual setting.
ACT
A mindfulness-based therapy that helps you accept difficult experiences while committing to actions aligned with your values.
Common questions from Point Cook
How far is the clinic from Point Cook?
Our rooms at 399 Queen Street, Altona Meadows VIC 3028 are about 5.1 km, roughly 7 minutes by car from Point Cook (Google Maps, fastest route, usual traffic, checked 27 September 2026). Free on-site parking is available. Travel times vary with traffic.
Can Point Cook residents choose between telehealth and in-person sessions?
Yes. Adults can see us in person in Altona Meadows or by secure video, and adolescents aged 12 and over are seen by telehealth. Natalie Bryson (provisional psychologist, working under supervision) sees adolescents aged 12 and over, and adults, by telehealth on Fridays from 10am to 2pm. Brett Mackie (Registered Psychologist) has limited availability, so please contact reception or join a waitlist.
Can I use Medicare to see a psychologist if I live in Point Cook?
Medicare rebates apply to sessions with Brett Mackie when you have a GP Mental Health Treatment Plan. Sessions with Natalie Bryson are private ($80) with no Medicare rebate. We are not a registered NDIS provider, so we can only see NDIS participants who are self-managed or plan-managed. Fees and eligibility are explained on our fees page.
More answers are on our FAQ page.
Ready to book?
We welcome people from Point Cook for in-person sessions in Altona Meadows or by telehealth.
Availability changes from week to week. Brett Mackie is not taking new clients at the moment, so you can join his waitlist or ask reception about other options. Our provisional psychologist, Natalie Bryson, sees adolescents (12+) and adults by telehealth on Fridays (private fee, no Medicare rebate).