Contact & Book
Ready to take the first step? Contact us by phone or email, or submit a booking request below and we'll call you back to confirm.
Request an Appointment
We'll contact you to confirm
Prefer to book directly? Call or email us:
Contact Details
Phone
(03) 4252 8176
reception@cymp.com.au
Address
399 Queen Street
Altona Meadows VIC 3028
Hours
Mon – Fri: 8am – 5:30pm
For pricing information, see our fees and payment options.
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Availability changes from week to week. Brett Mackie is not taking new clients at the moment, so you can join his waitlist or ask reception about other options. Our provisional psychologist, Natalie Bryson, sees adolescents (12+) and adults by telehealth on Fridays (private fee, no Medicare rebate).
Finding our Altona Meadows clinic
Our consulting rooms are at 399 Queen Street, Altona Meadows VIC 3028, on the corner of Queen Street and Nicholson Street. There is free on-site parking for clients, and the clinic is a short drive from Point Cook, Williams Landing, Seabrook, Altona and Laverton.
Prefer to see us from home? Telehealth sessions are available Australia-wide.
How to Book Your Appointment
We've made it easy to get started. Contact our friendly reception team and we'll guide you through the process.
Get in Touch
Call us at (03) 4252 8176 or email reception@cymp.com.au to discuss your needs.
Brief Consultation
We'll have a quick chat to understand what you're looking for and match you with the right therapist.
Schedule Your Session
We'll find a weekday time that works for you, in person or via telehealth.
Prepare for Your Visit
We'll send you intake forms and everything you need to know before your first session.
What to Expect
When you contact us, you'll speak with our reception team who will help match you with the right therapist based on your needs and preferences.
- A warm, non-judgmental environment
- Confidential and private sessions
- Medicare rebates available with a GP Mental Health Treatment Plan (a limited number of bulk-billed places may be available: ask reception)
- Telehealth options Australia-wide
- Weekday appointments, Monday to Friday
- WorkCover, TAC, DVA & Comcare accepted; self- and plan-managed NDIS (not a registered NDIS provider)
Office Hours
Mon-Fri: 8am - 5:30pm
Can't call during business hours? Leave us a message or send an email and we'll get back to you within 24 hours.
Not sure if we're right for you? We offer a free 15-minute phone consultation to discuss your needs.*
* Limited to one per new client. For general enquiries only, not a clinical consultation. Subject to therapist availability.
Want to learn more about our therapists before booking?
Meet Our TeamChange Your Mind Psychology is not a crisis service.
If you or someone you know is in crisis, please call Lifeline 13 11 14 (24/7) or 000 for emergencies.
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