Availability changes from week to week. Brett Mackie is not taking new clients at the moment, so you can join his waitlist or ask reception about other options. This service is provided by Brett Mackie only. It is not available with our provisional psychologist.
WorkCover, DVA, TAC & Comcare
If you have an accepted claim with WorkCover, DVA, TAC, or Comcare, you can access psychology at CYMP with no gap fees. We handle the paperwork so you can focus on your recovery.
No gap fees for approved third-party funded sessions
Your Psychologist for Third-Party Claims
Brett Mackie
Registered Psychologist & Director
Brett is our primary psychologist for WorkCover, DVA, TAC, and Comcare clients. He works with:
- Work-related psychological injuries (stress, anxiety, trauma)
- PTSD and trauma from accidents or service
- EMDR therapy for trauma processing
- Return-to-work support and progress reports on request
Natalie Bryson (Provisional Psychologist) also sees TAC-funded clients via telehealth. She does not see WorkCover, DVA, Comcare or NDIS clients.
Covers
- WorkCover Victoria
- DVA
- TAC
- Comcare
Funding Schemes We Accept
We accept clients funded through the following third-party schemes.
WorkCover Victoria
(WorkCover)
For psychological injuries arising from workplace incidents or conditions in Victoria.
Eligibility:
- WorkCover-accepted psychological injury claim
- Approved treatment plan from your treating doctor
- Pre-approval from your WorkCover agent for psychology sessions
How it works: Your WorkCover agent manages your claim. We invoice them directly after each session.
Department of Veterans' Affairs
(DVA)
For current and former Australian Defence Force members with accepted mental health conditions.
Eligibility:
- DVA White, Gold, or Orange Card holder
- Mental health condition accepted by DVA
- Referral from your GP or DVA-approved health professional
How it works: We claim directly from DVA. There are no out-of-pocket costs for accepted conditions.
Transport Accident Commission
(TAC)
For psychological injuries resulting from transport accidents in Victoria.
Eligibility:
- TAC-accepted claim for a transport accident
- Psychological injury linked to the accident
- Approval from TAC for psychology treatment
How it works: TAC covers approved psychology sessions. We invoice TAC directly on your behalf.
Comcare
(Comcare)
For Commonwealth government employees with work-related psychological injuries.
Eligibility:
- Comcare-accepted psychological injury claim
- Employed by a Commonwealth government agency
- Approved treatment from your claims manager
How it works: We work with Comcare to provide approved psychological treatment. Direct invoicing to Comcare.
How to Get Started
Get Your Claim Approved
Work with your employer, insurer, or DVA to ensure your psychological injury claim is accepted and psychology treatment is approved.
Obtain a Referral
Get a referral from your GP or treating doctor specifying psychology treatment. This is usually required by the funding body.
Contact CYMP
Call us or email with your claim details. We'll verify your coverage and book your first appointment with Brett.
Attend Your Sessions
We handle invoicing directly with your funding body for approved claims, so there are no gap payments for you.
Important: Pre-Approval Required
Most third-party funders require pre-approval before you commence psychology treatment. Please confirm with your claims manager or agent that psychology sessions are approved before booking. We can provide treatment and progress reports on request.
Common Questions
Do I need a referral?
Yes. Third-party funded clients typically need a referral from their GP or treating doctor, along with approval from their funding body (WorkCover agent, DVA, TAC, or Comcare).
Are there any gap fees?
No. CYMP does not charge gap fees for third-party funded psychology sessions. We invoice the funding body directly at the approved rate.
How long can I access treatment?
Treatment duration depends on your claim and approval from your funding body. We provide regular progress reports to support ongoing treatment approval.
Can I choose which psychologist I see?
Yes, where possible. Brett Mackie is our primary psychologist for third-party funded clients, with expertise in trauma (EMDR) and work-related psychological injuries.
What if my claim is rejected?
If your claim is rejected or you're awaiting approval, you can still access our services as a private-paying client or using Medicare (with a Mental Health Treatment Plan).
Ready to Start Your Journey?
Take the first step toward positive change. Our team is here to support you every step of the way.