Simplifies funding terminology
Availability changes from week to week. Brett Mackie is not taking new clients at the moment, so you can join his waitlist or ask reception about other options. Our provisional psychologist, Natalie Bryson, sees adolescents (12+) and adults by telehealth on Fridays (private fee, no Medicare rebate).
Psychology Fees & Medicare Rebates
Transparent Pricing
We believe in clear, upfront pricing with no hidden costs. Find all the information you need about our fees, Medicare rebates, and payment options.
Understanding Psychology Fees
Unlike a GP appointment (typically 10-15 minutes), psychology sessions are 50-55 minutes of dedicated, one-on-one therapeutic care. Registered psychologists complete at least six years of university study and supervised practice, plus ongoing professional development.
AAPi Recommended Fee (2026–27 recommended fees)
See the AAPi fees guide
Australian Association of Psychologists IncOur standard fee is set below the APS suggested fee shown above.
Session Fees
All prices are in Australian dollars. Medicare rebates are available for individual therapy with Brett (Registered Psychologist) with a valid Mental Health Treatment Plan from your usual GP or MyMedicare practice. Sessions with Natalie (Provisional Psychologist) are not Medicare-eligible.
Brett Mackie
Registered Psychologist
| Session Type | Business Hours | Medicare Rebate |
|---|---|---|
| Individual Therapy | $215 | $101.55 |
After-hours sessions are by arrangement only ($250).
Natalie Bryson
Provisional Psychologist
| Session Type | Business Hours | Medicare Rebate |
|---|---|---|
| Individual Therapy (Telehealth) | $80 | Not available |
Seeing a provisional psychologist
- Fee
- $80 per session. There is no Medicare rebate for sessions with a provisional psychologist.
- GP referral
- You're welcome to come with a GP referral or Mental Health Treatment Plan. Natalie works from it and sends your GP updates on how things are going.
- Supervision
- Natalie is supervised by a board-approved, fully registered psychologist, weekly and as required, in line with Psychology Board of Australia requirements.
- Private health
- Check with your fund whether your extras cover includes sessions with a provisional psychologist.
- TAC
- TAC-funded clients are accepted.
Medicare Rebates for Individual Therapy
With a Mental Health Treatment Plan from your usual GP or MyMedicare practice, you can claim Medicare rebates for up to 10 individual therapy sessions per calendar year. Have questions? Check our FAQ about Medicare rebates.
- •Brett (Registered Psychologist): $101.55 rebate per session (item 80110, as at 1 July 2026). Gap: $113.45 per business-hours session.
- •Natalie (Provisional Psychologist): $80 per session; no Medicare rebate. You can still see Natalie with a GP referral or Mental Health Treatment Plan, and she sends your GP updates. TAC-funded clients accepted.
Third-Party Funded Clients
Availability changes from week to week. Brett Mackie is not taking new clients at the moment, so you can join his waitlist or ask reception about other options. This service is provided by Brett Mackie only. It is not available with our provisional psychologist.
Brett accepts clients funded through WorkCover, DVA (Department of Veterans' Affairs), TAC (Transport Accident Commission), and Comcare. Natalie sees private clients and TAC-funded clients; she does not see WorkCover, DVA, Comcare or NDIS clients. We do not charge gap fees for third-party funded clients.
NDIS Participants
Brett sees self- and plan-managed NDIS participants (not a registered NDIS provider). We can work with your plan manager or provide invoices for you to claim. Natalie does not see NDIS clients.
Learn more about NDIS services →Payment Plans Available
Payment plans are available by arrangement (speak with Mark, our Practice Manager).
How to Access Medicare Rebates
To access Medicare rebates, you will need a Mental Health Treatment Plan from your usual GP or MyMedicare practice. This entitles you to up to 10 rebated sessions per calendar year.
- •Visit your usual GP or MyMedicare practice to obtain a Mental Health Treatment Plan
- •Bring your referral to your first appointment
- •Where we hold a valid referral, we process the Medicare claim on the same day as the appointment; Medicare pays the rebate to the bank account you have registered with Medicare
- •If we do not hold a valid referral on the day, we cannot lodge the claim; you will be given an invoice/receipt to claim later (within 2 years)
Payment Options
We accept the following payment methods.
- •Credit/debit cards (Visa, Mastercard, AMEX)
- •EFTPOS
- •Bank transfer
- •Payment plans are available by arrangement (speak with Mark, our Practice Manager)
Fee Calculators & Eligibility Tools
Use these tools to estimate your costs and check your Medicare eligibility
Service Pricing Calculator
Estimate your therapy costs and out-of-pocket expenses
Brett Mackie (Registered Psychologist)
$215 per session (business hours, Mon-Fri)
Medicare Rebate Eligibility Checker
Find out if you can claim Medicare rebates for psychology
Do you have a valid Medicare card?
Australian citizens and permanent residents are eligible for Medicare.
NDIS Budget Planner
Estimate how far your psychology funding will go
Check your NDIS plan under Capacity Building or Core Supports
Gap Payment Calculator
Estimate your out-of-pocket costs after Medicare rebates
Brett Mackie – Registered Psychologist
$215 per session · $101.55 Medicare rebate per session (item 80110, as at 1 July 2026)
Medicare covers up to 10 sessions per calendar year
Required for Medicare rebates
Cost Breakdown
Session Fee
$215
Medicare Rebate
$101.55
per session
Gap Per Session
$113.45
your out-of-pocket
Total (6 sessions)
$680.70
total gap payment
About Bulk Billing
Most sessions are privately billed, with a Medicare rebate available under a GP Mental Health Treatment Plan. A limited number of bulk-billed places may be available at the practice's discretion, depending on circumstances and availability. Please ask reception.
We also accept a range of funding options including WorkCover, DVA, TAC, Comcare and self- or plan-managed NDIS (we are not a registered NDIS provider), which may cover the full cost of your sessions. Payment plans are available by arrangement (speak with Mark, our Practice Manager), and reduced-fee sessions may be considered case by case.
How to Claim Medicare Rebates
A step-by-step guide to accessing Medicare rebates for psychology
Visit Your Usual GP
Book an appointment with your usual GP (or your MyMedicare-registered practice) to discuss your mental health concerns.
Tell your GP you'd like to access Medicare-subsidised psychology sessions. They'll conduct a mental health assessment.
Get a Mental Health Treatment Plan (MHTP)
Your GP creates a written plan outlining your treatment needs.
The MHTP includes your diagnosis, treatment goals, and a referral to a psychologist. Since 1 November 2025, the plan must come from your usual GP or your MyMedicare-registered practice.
Book With Us
Contact CYMP to schedule your first psychology appointment.
Let us know you have an MHTP. We'll ask you to bring it to your first session or email it ahead of time.
Attend Your Sessions
Start your therapy journey with your chosen psychologist.
Where we hold a valid referral, we process the Medicare claim on the same day as the appointment. If we do not hold a valid referral on the day, we cannot lodge the claim and you will be given an invoice/receipt.
Receive Your Rebate
Medicare pays the rebate to the bank account you have registered with Medicare.
If we could not lodge the claim on the day (for example, no valid referral), you can claim later using your invoice/receipt via myGov, the Medicare app, or a Services Australia service centre.
If You Need to Claim Yourself
myGov / Medicare App
Upload your invoice and submit your claim online.
- 1.Log in to myGov
- 2.Go to Medicare
- 3.Select 'Claim'
- 4.Upload invoice
- 5.Submit
Service Australia Office
In-person claiming at any Service Australia (Centrelink) location.
- 1.Bring your invoice
- 2.Bring Medicare card
- 3.Complete claim form at counter
Post your claim form and invoice (slowest option).
- 1.Complete MS014 form
- 2.Attach invoice
- 3.Mail to GPO Box 9822, [your capital city]
Important Things to Know
- •You can claim up to 10 sessions per calendar year (Jan-Dec)
- •After 6 sessions, you'll need a GP review to access sessions 7-10
- •Medicare rebates apply to individual therapy sessions
- •Your MHTP is valid for the calendar year it was issued
- •You can claim rebates for telehealth sessions too
DVA & WorkCover Claims
Step-by-step guide to accessing funded psychology services
No Gap Fees
Check Your Eligibility
Confirm you have a DVA White, Gold, or Orange Card that covers psychological services.
- •White Card holders need a specific condition accepted
- •Gold Card covers all mental health conditions
- •Check your card for any treatment restrictions
Get a Referral
Obtain a referral from your GP or treating specialist. This is required for DVA-funded psychology.
- •The referral should specify the number of sessions
- •Ensure the referral mentions your accepted condition(s)
- •Keep a copy for your records
Book Your Appointment
Contact us to book your appointment. Let us know you're a DVA client when booking.
- •Bring your DVA card to your first appointment
- •Bring your GP referral letter
- •Bring any relevant medical reports
Attend Your Session
We bill DVA directly – there's no out-of-pocket cost for you.
- •No payment required at the time of service
- •DVA covers the full session cost
- •Reports are provided to DVA as required
Frequently Asked Questions
Need Help with Your Claim?
If you're unsure about your eligibility or need assistance navigating the claims process, we're here to help.
Complete Fee Schedule
Detailed breakdown of all services and associated fees
| Service | Brett Mackie Registered Psych | Medicare Rebate |
|---|---|---|
Initial Consultation (Individual) First appointment - assessment and goal setting | $215 | Available |
Follow-up Session (Individual) Ongoing therapy sessions | $215 | Available |
EMDR Session Eye Movement Desensitisation and Reprocessing | $215 | Available |
VR Therapy Session Virtual Reality exposure therapy | $215 | Available |
Brief Report Short reports, letters, or treatment summaries | $50-100 | N/A |
Comprehensive Report Detailed psychological reports | POA | N/A |
Telehealth Session Online video therapy session | As above | Available |
All prices in AUD. Fees current as at 1 July 2026. Subject to change. POA = Price on Application.
Payment Methods
We offer flexible payment options to suit your needs.
Card Payments
We accept all major credit and debit cards including Visa, Mastercard, and American Express.
Digital Wallets
Pay with Apple Pay, Google Pay, or other contactless payment methods.
Bank Transfer
Direct bank transfer available for ongoing clients. Payment due before session.
Payment Plans
Payment plans are available by arrangement (speak with Mark, our Practice Manager).
Third-Party Billing
NDIS, WorkCover, DVA, TAC, and Comcare clients are billed directly to their funder.
Payment is due at the time of your appointment unless you're a third-party funded client (NDIS, WorkCover, etc.) where we bill your funder directly.
Cancellation & Rescheduling Policy
We understand that sometimes life gets in the way. Here's what you need to know.
24+ Hours Notice
Cancel or reschedule with more than 24 hours notice and there's no fee.
- ✓Full flexibility to reschedule
- ✓No cancellation fee
- ✓NDIS/Medicare not affected
Less Than 24 Hours
Late cancellations or no-shows may incur a cancellation fee.
- •Private clients: Full session fee
- •NDIS: May be charged to plan
- •Third-party: Per funder policy
Why We Have This Policy
When an appointment is cancelled at short notice, we often can't fill that time slot. This means we lose the opportunity to help another client who may be waiting for an appointment. Our cancellation policy helps ensure fair access to our services for everyone.
Exceptions
We understand emergencies happen. If you're unwell with a contagious illness, have a family emergency, or there are circumstances beyond your control, please contact us as soon as possible. We'll work with you on a case-by-case basis.
How to Cancel or Reschedule
Call Us
(03) 4252 8176
Online Booking
Manage via your booking link
Financial Hardship Policy
If cost is a concern, please speak with us.
Payment Plans Available
Payment plans are available by arrangement (speak with Mark, our Practice Manager).
Reduced Fee Sessions
Reduced-fee sessions may be considered case by case for those experiencing financial hardship.
Other Funding Options
We can help you explore Medicare, NDIS, or other funding options you may not be aware of.
How to apply: If you're experiencing financial hardship, please speak with our reception team confidentially. Requests are considered case by case.
Concession & Low-Income Support
If cost is a concern, please speak with us.
Concession Card Holders
If you hold a valid concession card (Health Care Card, Pensioner Concession Card, or Commonwealth Seniors Health Card), please let us know when booking. Reduced-fee sessions may be considered case by case.
- Health Care Card (HCC)
- Pensioner Concession Card (PCC)
- Commonwealth Seniors Health Card
Low-Cost Alternatives
If private psychology isn't feasible for you right now, we can help you explore other options:
- Community mental health services (fees vary; ask the service)
- University psychology training clinics (fees vary)
- headspace (for ages 12-25)
- Open Arms for veterans and families
If cost is a concern, please reach out. Payment plans are available by arrangement (speak with Mark, our Practice Manager), reduced-fee sessions may be considered case by case, and we can point you to other services.
We're Here to Help
Have questions about fees, funding options, or affordability? Our team is here to help you find a path forward. No question is too small, and we'll never judge you for asking.
Speak directly with Mark, our Practice Manager, about payment plans and funding options.
Low-Cost Mental Health Services in Western Melbourne
If private psychology isn't affordable right now, these local services may help. Fees, eligibility and waiting times vary, so please check with each service.
headspace Sunshine
Mental health support for young people aged 12-25. Free or low-cost; ask the centre about fees.
Visit websiteheadspace Werribee
Mental health support for young people aged 12-25. Free or low-cost; ask the centre about fees.
Open Arms – Veterans & Families Counselling
Free, confidential counselling for Australian veterans, peacekeepers, and their families. Available 24/7.
IPC Health – Mental Health Service
Community health organisation that describes its mental health service as free and confidential counselling. Fees vary by service; ask IPC Health. Open Monday to Friday, 8:30am to 5pm.
Victoria University Psychology Clinic
Training clinic where counselling is provided by psychology trainees. Individual counselling is listed at $20 per session on the clinic's website. Medicare rebates and bulk billing are not available there.
Visit websiteRelationships Australia Victoria (Sunshine)
Counselling for individuals, couples and families. Fees vary; ask the service.
Visit websiteNeed help now? If you're in crisis, contact Lifeline on 13 11 14 (24/7) or Beyond Blue on 1300 22 4636.
Frequently Asked Questions
Common questions about fees, Medicare, and funding options
Have a question that's not answered here?
View Full FAQ →Compare Funding Options
See how Medicare, NDIS, private pay, and third-party funders compare for psychology services.
| Feature | Medicare + MHTP | NDIS Self/plan-managed | Private Pay Self-funded | Third-Party WorkCover/DVA/TAC |
|---|---|---|---|---|
Individual Therapy – Brett (Registered Psychologist) | $215 | Invoiced at or below the NDIS price limit | $215 | $0 gap |
Individual Therapy – Natalie (Provisional Psychologist) | $80 | TAC only | ||
Medicare Rebate | $101.55 | |||
Typical Out-of-Pocket | $113.45 | Depends on plan funding | Full fee | $0 |
Sessions per Year | 10 sessions | Plan-dependent | Unlimited | As approved |
GP Referral Required | ||||
Pre-Approval Needed | MHTP | Plan funding | Claim approval | |
Telehealth Available |
Medicare rebate shown as at 1 July 2026 (item 80110, sessions with Brett Mackie only). Most sessions are privately billed; a limited number of bulk-billed places may be available (ask reception). NDIS: self- and plan-managed participants only; we are not a registered NDIS provider.
Not sure what you'll pay?
Use our fee calculator to estimate your out-of-pocket costs based on your funding source.
Calculate Your Fees →Ready to book? Contact us to schedule your appointment
View our full terms and conditions
Terms & Conditions →Ready to Start Your Journey?
Take the first step toward positive change. Our team is here to support you every step of the way.